Meeting with Sponsors in the Mobile App
Learn how to explore sponsor profiles, book meetings, and manage interactions directly in the run.events mobile app for seamless partner engagement.
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Partners & Sponsors Visibility in the Mobile App
Learn how to explore and interact with event partners, sponsors, and exhibitors in the run.events mobile app, including details, sessions, team members, and giveaways.
Attendee Side Events Mobile App Experience
Step-by-step guide for attendees to discover, create, and manage Side Events in the mobile app, including hosting, joining, and organizing group activities.
Sponsor Booth Events Mobile App Experience
Learn how to discover, register for, and check into Sponsor Booth Events using the mobile app to engage with sponsors and enter prize drawings.
Global and Event Modules in the run.events Mobile App
Learn how the run.events mobile app switches between global and event-specific modules, with tailored search options and visual cues to guide users.
Contact Organizer tab
Learn how to use the Contact Organizer tab to send messages directly to event organizers for questions, support, or updates.
Support & Feedback tab
Access the run.events Community portal to connect, share ideas, ask questions, and get support for event management challenges.
My Teams tab
Learn how to view, manage, and switch between your Organizer Profiles in the My Teams tab for seamless event organization.
Run an event tab
Learn how to create an organizer profile and set up a new event using the Run an Event tab with step-by-step instructions and video tutorials.
My Account tab
Learn how to manage your run.events account settings, update your email, or delete your account from the My Account tab.
Printing Badges at Home
Step-by-step guide for attendees to print their event badges at home, including printer setup, ticket access, and best practices for clear and durable badges.
Customizing Your Attendance: Tickets, Add-ons and Options
Learn how to purchase additional tickets, add optional activities, and customize your attendance directly through the Attendee Dashboard without returning to the event website.
Printing Tickets
Step-by-step guide to print tickets from the Attendee dashboard using the built-in printing feature for event entry.
Requesting Ticket Cancellation and Refund
Step-by-step guide to cancel tickets and request refunds through the Attendee Dashboard, including free and paid ticket scenarios.
How Can I Manage My Tickets Assigning, Unassigning & Personalizing Tickets
Learn how to assign, unassign and personalize tickets for run.events events through the attendee dashboard, including registration forms and invoice downloads.
Registration / Ticket Order Flow
Step-by-step guide to registering for an event and ordering tickets through the run.events platform, including payment, form filling, and confirmation.
Gamification for Attendees in the Mobile App
Learn how gamification in the mobile app turns event participation into rewards like coins, giveaways, and leaderboards to boost engagement and fun.
Connect & Chat with Attendees in the Mobile App
Learn how to use the mobile app's Connect and Chat features to find attendees, send messages, schedule meetings, and build lasting connections before, during, and after an event.
Private and Public Groups in the Mobile App
Learn how to create, join, and manage private or public chat groups in the run.events mobile app for networking and event communication.
My Profile in the Mobile App
Learn how to access, view, and manage your personal details, event tickets, and connected events in the run.events mobile app's My Profile section.