Streamline refund reviews with clear steps and detailed insights.

Reviewing Refund Requests

Learn how to review and manage refund requests in the Event Dashboard by navigating to Finances, viewing requests in a table, and approving or declining them with detailed information.

Adis Jugo
Dzemal Bijedic @ Bosnia And Herzegovina
For Event OrganizersFinances
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To review a refund request, follow these steps:

  1. Navigate to the Event Dashboard:

  • Go to Finances.

  • Click on RefundRequests.

View and Manage Requests:

  • All refund requests are displayed in a table format.

  • You can export the table or filter/search requests by status, customer name, or country.

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Approve or Decline Requests:

  • Click on a request to view more details and to approve or decline it.

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  • Click on Documents tab to see your Invoices, Invoice Corrections...

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  • Tickets tab has all the tickets connected to mentioned Invoices.

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