Fix attendee data in seconds—just scan, edit, and reprint!

Support desk - Correcting attendee data

Learn how to correct attendee registration data using the Support Desk in Badges and Check-In. Follow steps to search, configure manually, and reissue badges after invalidation.

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Go to: Badges and Check-In -> Support Desk

Use a barcode scanning device or the “Search” field to find and review the related ticket details

In the slide-out with the ticket details, click on “ Configure manually ” to correct attendee registration data:

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Important note: Please be aware that you need to invalidate the badge, before being able to print out a new one with the corrected data: Invalidating and reissuing attendee badges | Badges and Check-In | run.events